When did you last check your spam folder?
I’ve been getting numerous emails recently such as ‘why aren’t I receiving my comment notification emails’, ‘I haven’t received the emails for my student’s login details’ and ‘why haven’t you responded to my email.’
Unfortunately, gmail users are being caught out by legitimate emails being sent to spam and since by default gmail now hides the spam folder they aren’t realising.
Here’s my advice:
- Change your gmail spam folder to show
- Regularly check your spam folder for legitimate emails and unspam any legitimate emails
How to change your gmail spam folder setting
By default the spam folder is now located underneath the More drop down menu.
To always have your spam folder display you can either:
1. Drag your spam label out of the More area and into your main menu
2. Or go to Settings > Labels and click on Show next to Spam
Now you’ll easily be able to see how many emails have been spammed and can easily check it for those missing emails
Looking for more tips on using email?
- What You Really Ought To Know About Emails!
- Creating Student Accounts Using One Gmail Account
- How To Moderate All Comments and Posts On Student Blogs
And remember filters, especially strict ones for education email addresses, often block legitimate emails.
Make sure when emailing from an education email account you include an alternative email address such as gmail or hotmail.
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